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Before the trip

It is the passenger’s responsibility to be up to date on current entry rules in Iceland.
Please read through this information before you travel.

Before your trip with us, we will email your travel documents to the email you have provided in your booking. This includes everything from vouchers for excursions, hotels and rental cars to airline tickets and other information about your trip. You will receive all the information you need in order for your trip to go as smoothly as possible, about 2 weeks before your departure.

Please note that you can also download your own vouchers once your trip is fully paid for, but we recommend that you wait for our email so that we can guarantee that you have received the latest updated version of your travel documents, should there have been any changes from your time of booking!

 

All names according to your passport. 

If you have several surnames and first names, these must be entered in the correct order according to your passport.

For current travel information please visit our page Travel information.

Always travel with a valid Passport, if you have any questions, please contact the Icelandic Embassy. 

Your passport must be valid for at least 3 months after you return to the UK, and the passport must be machine readable. Non UK passport holders should check the requirements for entry to Iceland.

We recommend that you are at the airport in good time, about 2.5-3 hours before departure for larger airports. Please note that queues at the security check and check-in counters can be extremely long during high season and during holidays/holidays.
 

Check in at the airport:

  1. Check in at a Self-Service Check-in machine at the airport.
  2. Enter your booking reference that appears on your electronic flight ticket.
  3. You get your boarding pass and your luggage tags in the machine.
  4. Attach the luggage tag around the handle of your bag with the barcode facing out.
  5. Then leave the bag at the Bag Drop counter.
  6. You can also choose to check in at the counter of the airline you will be flying with, but please note that it may take a long time.

 

Check in via the mobile phone/airline app:

  • For advance online check-in, please visit the airline's website for more information.

Depending on which airlines you have selected when you made the booking of your trip.

For our travels, the following luggage per person are included:

  • Icelandair: 1 x 23kg. checked baggage +1 x 10kg. hand luggage.
  • SAS: 1 x 23kg. checked luggage + 1 x 8kg. hand luggage.
  • Norwegian: 1 x 23kg. checked luggage + 1 x10kg. hand luggage.
  • PLAY airlines: 1 x 20kg. checked luggage + 1 x10kg. small bag, under the seat.

Can't find the answers to your questions?

Please contact us by filling out the contact form below, or contact our knowledgeable sales team directly by phone.

Staff

Jenny Hartwich

Languages: English, Swedish and Danish. [email protected] 012 0521 2140
Staff

Diana Pajkic

Languages: English and Swedish. [email protected] 012 0521 2140
Staff

Sara Kristinsson

Languages: English, Icelandic and Swedish. [email protected] 012 0521 2140