Information about Payment

 

Payment of invoice

When paying for your trip by invoice 25% of the total amount is payable no more than 24 hours after booking (cancellation deposit). The remaining 75% of the total amount is payable a minimum of 30 days prior to departure. If a booking occurs less than 30 days before departure, the full amount is payable upon making the booking. Payment is made to our bank account number 62778000.

Please note! that your booking only becomes active upon payment of your deposit. If this payment is not made in time, Vulkan Travel reserves the right to cancel your booking. Upon your final payment your vouchers and your plane tickets will be sent to you before departure. Our goal is for you to receive your travel itinerary and documents 10-14 days before departure. Travel documents including vouchers and plane tickets will be sent electronically to the email address you gave us upon booking. Print the travel documents you receive from us and use them during your trip. Please contact us if you prefer to receive your travel documents by post.

 

Payment – debit/credit card

When paying your trip by card, 25% of the total amount is payable upon booking (cancellation deposit). The remaining 75% of the total amount is payable a minimum of 30 days prior to departure. The final payment is facilitated by a direct link in the confirmation email you will receive from us. If a booking occurs less than 30 days before departure the total amount is due upon making the booking. The final payment is facilitated by a direct link in the confirmation email you will receive from us. Relevant terms and conditions for payment are stated on your flight information, on you booking confirmations and on your invoice.

Please note! That your booking only becomes active upon payment of your deposit. If this payment is not made in time, Vulkan Travel reserves the right to cancel your booking. Upon your final payment your vouchers and your plane tickets will be sent to you before departure. Our goal is for you to receive your travel itinerary and documents 10-14 days before departure. Travel documents including vouchers and plane tickets will be sent electronically to the email address you gave us upon booking. Print the travel documents you receive from us and use them during your trip. Please contact us if you prefer to receive your travel documents by post.

 

Card security

When paying by card you only have to state you name, card number, card type, the card expiry date and the CVC-code. The CVC-code is the 3 last digits found in the number on the back of your card.

Collaboration with DIBS AB – credit card security

We collaborate with DIBS AS, so your data is encrypted in line with international standards (SSL). This so you can feel safe using your card online with Vulkan Travel. We do not save any card information. The amount payable is immediately deducted at time of payment. Valid cards are Visa and Mastercard/Eurocard.

Verified by Visa and MasterCard SecureCode - the latest standards for card verification.

Verified by Visa and MasterCard SecureCode is a 3D-secure product, the standard needed for secure identification of card customers paying online. Card companies that offer their customers this facility can use this method of identifying and verifying the card customer in a secure way. The card customer is linked to the card issuer and needs to state a username and a password.

Verified by Visa: http://www.visaeu.com/iusevisa/shoppingonline.html
MasterCard Securecode: http://www.mastercardbusiness.com/mcbiz/index.jsp?template=/orphans&content=securecodepopup

Customer Service, Monday - Friday 7 AM - 4 PM: 0203 630 1199